Refund Policy

REFUND POLICY

Any sale or promotional items that are sold are non-refundable and non-exchangeable.

Please be aware that we cannot accept returns for the following unless they are delivered damaged or faulty:

  • Unsealed items which came with a protective seal.
  • An item which has been used in any way.
  • Medicinal products or services which have been dispensed on a prescription.

 

HOW CAN I GET MY REFUND?

Our refund policies are simple. You can claim a refund by:

  • Calling us at our customer care number 01744 881 756
  • Sending us an email at customercare@pharmasupplies.uk

 

METHODS OF PAYMENT AND REFUND

Credit / Debit Card – Your refund will go back to the same card you purchased on.

PayPal– This will be debited into your PayPal account straight away.

 

REFUND CYCLE:

Complete refund process normally takes about 15-30 working days from the date of confirmation of refund. No credit until the product has arrived.