Any sale or promotional items that are sold are non-refundable and non-exchangeable.
Please be aware that we cannot accept returns for the following unless they are delivered damaged or faulty:
- Unsealed items which came with a protective seal.
- An item which has been used in any way.
- Medicinal products or services which have been dispensed on a prescription.
- HOW CAN I GET MY REFUND?
Our refund policies are simple. You can claim a refund by:
- Calling us at our customer care number 01744 881 756
- Sending us an email at firstname.lastname@example.org
- METHODS OF PAYMENT AND REFUND
Credit / Debit Card – Your refund will go back to the same card you purchased on.
PayPal– This will be debited into your PayPal account straight away.
- REFUND CYCLE:
Complete refund process normally takes about 15-30 working days from the date of confirmation of refund. No credit until the product has arrived.